Explore Platinum Air Heating & Cooling on TrailBlaze Utah.
Customer Reviews
Last August, our compressor on our six year old air conditioner unexpectedly went out. The part was under warranty, but the labor to fix it was not. We went to the large and well-known Utah company that originally installed the AC unit for us, and the bid they gave us to fix the compressor seemed ridiculous. I searched out some smaller local companies to get other bids and found Platinum Heating and Cooling. They not only gave us a bid that was half the price of their competitors, but came and fixed it in a timely manner and also did other tune ups to make sure our unit was left functioning in optimal condition. I have since told many people to use them and they have my business for all future heating and cooling needs. It's great to know there are still good local contractors out there who will give you an honest bid and do great work.
We've been using platinum Air for a few years now, and they're just as good now as they were then. Jaden is excellent.
Jaden has done an excellent job helping with our system! Action was poised to deceive us into an $8k system when Jaden did the proper diagnostic work and saw the real issue. Platinum has proven to us that integrity is there.
TrailBlaze Reviews
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Our research
We check what Google and the business's own website say, and whether the details match. It's all here in one place, so you don't have to go searching.
4.9 ★ from 240 Google reviews · read them
Newest visible review ~5 months ago.
What reviewers mention · AI summary
Platinum Air Heating & Cooling has a 4.9-star rating across 240 reviews, reflecting strong overall satisfaction with their service. Customers consistently praise competitive pricing, quick response times, honest diagnostics, and skilled technicians—particularly for emergency calls and complex repairs. A small number of reviews mention significant installation or follow-up issues, though these are not typical of the broader customer experience reflected in the aggregate rating.
Written by AI from the reviews we've synced — not a quote from any one review.
We haven't checked where Google lists them yet.
Linked from their own website, so these are really theirs.
Real customers are the best evidence of how a business treats people. Source: Google reviews.
Most people pick from the first few businesses Google shows. Where Google lists a business is what customers actually see. Source: Google local search.
A complete Google profile is where most people look first — and if Google and the business's own website show different numbers or addresses, you can't be sure which one reaches them. Source: Google Places, compared with the business's own website.
A site that loads fast and works on a phone makes a business easier to trust and reach. Source: Google PageSpeed + the business's own site.
Shows the business runs the pages where customers talk about it — and that the pages you find really are theirs. Source: Links on the business's own website.
More people now ask an AI assistant who to call. Sites that spell out who they are and where they work in a form machines can read are easier for search and AI to get right. Source: The business's own website and its robots.txt.
What this score doesn't tell you
We don't measure the quality of the work itself, what a job will cost, or whether a business is licensed and insured. Ask for proof of license and insurance before you hire anyone, and get more than one quote.
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